Ikmaal partners with Ilm to assess Hajj and Umrah service satisfaction
Al-Itmam Consulting Company signed a contract with 'Elam' Company to measure the performance and satisfaction of beneficiaries of Hajj and Umrah services for a period of 12 months starting from September 2026. The contract is valued at more than 10% of its annual revenue. The project includes evaluating the quality of the services provided, analyzing beneficiary feedback, and measuring the satisfaction of participating entities, with the aim of improving performance and providing indicators for development opportunities. It is expected that its financial impact will positively reflect on the company's results during 2026 and 2027.
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