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Trade: AI boosts 70% of Consumer Reports
The article focused on the Ministry of Commerce's report on its efforts to protect consumers during the third quarter of 2026. It highlighted that the use of artificial intelligence contributed to improving the quality of 70% of consumer complaints and speeding up their processing. Additionally, the ministry conducted more than 144,000 regulatory visits and handled over 210,000 complaints. A recall campaign was carried out involving 191,000 vehicles and defective products to enhance consumer safety. The ministry confirmed that the average time to handle complaints was 36 hours.
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