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The Consumer Protection Bulletin of the Ministry of Commerce showed that during the third quarter of 2026, a total of 210,901 commercial reports were processed with an average response time of 1.5 days. E-commerce stores topped the list of reports with 101,657 complaints, followed by reports related to exchanges, returns, and contractual disputes. Additionally, reports concerning warranties, manufacturing defects, and commercial fraud were also recorded. The official data clearly reflect the Ministry's efforts in swiftly addressing commercial complaints and protecting consumers' rights.
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