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Walmart has launched new tools that enable AI agents to shop on behalf of customers and complete transactions, aiming to enhance the use of AI-powered assistants in e-commerce. The tools include a "Agent Profiles" feature, which allows the delegation of specific agents and the tracking of their purchases, as well as the "Walmart Agent Gateway" platform that directly connects AI systems to the commerce system. The update emphasizes that customers remain in control of their orders, with AI agents not having access to payment data, and the option to block them if they violate policies. This move is part of Walmart's strategy to strengthen its position in the AI-driven shopping market, contrasting clearly with Amazon’s approach, which limits the access of AI agents to its platform.
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