9 Hrs
Source:
مباشر
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Saudi Hajj Training Plan
The Ministry of Hajj and Umrah has launched in Jeddah the first edition of a training program for members of Pilgrim Affairs Offices and group leaders for the 1448 AH Hajj season. The program offers 11 training tracks to develop their capabilities, enhance their readiness, and improve services for pilgrims. The tracks cover transportation, group movement management, preparations and advance readiness, accommodation and lodging, catering, services at the holy sites, customer service and effective communication, hospitality center leaders, health, media, and group leaders. The program focuses on planning, supervision, and risk and crisis management skills. It also includes standardized tools for assessing participants’ competence and a train-the-trainer model. The program will take place alongside the Hajj Conference and Exhibition in Jeddah from November 8 to 11.
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