1 Day
Source:
البلاد
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Hajj Quality Metrics
The sixth Hajj Conference and Exhibition, held in Jeddah, examined how performance indicators can improve the quality of services for pilgrims. The topic was discussed in a session titled “From Vision to Impact: Performance Indicators and the Quality of Services for Pilgrims.” Participants stressed the importance of verifying service quality and monitoring the preparation of service providers, beginning in pilgrims’ countries of origin.
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