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الوطن
الوطن
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The General Directorate of Passports announced that the average time to process a traveler is 19 seconds, while beneficiary satisfaction and technical readiness have reached 98%. Official spokesperson Nasser Al-Otaibi explained that faster processing relies on e-gates, digital solutions, and coordination with relevant agencies, as well as advance planning and allocating staff and resources according to the expected numbers of Hajj and Umrah pilgrims. Preparations also include managing passenger flows, training staff, and enhancing operational readiness at entry points, particularly during peak periods.
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