Syrian Postal Explains Exchange Delays

Currency exchange centers for the old Syrian pound in the provinces of Hasaka, Raqqa, and Deir ez-Zor are facing significant pressure due to the coinciding processes of exchange with pension payments and the large influx of citizens wishing to swap their currency. This is especially true for the 500 Lira old denomination, which requires lengthy manual procedures. The reasons for the crowds include the increase in the number of visitors, particularly for cases involving large sums, as well as the complex technical procedures that involve verifying documents and ensuring their validity before transferring the funds to Damascus and exchanging them at the Central Bank of Syria. Government measures are speeding up the process through the use of electronic channels like the "Sham Cash" app, which allows for exchanges of amounts up to 10 million Liras, thereby reducing the pressure on postal centers. To ensure the continuity of operations, staffing has been expanded, and specific days have been designated for salary disbursements, along with extended working hours after regular hours. Despite these efforts, crowding and difficulties persist in some provinces due to high demand and varying capacities. Banks and postal outlets continue to accept requests until August 20, with citizens also able to submit withdrawal requests electronically, all aimed at stabilizing the situation and reducing congestion.

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