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شبكة شام الإخبارية
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Syrian Civil Aviation Certified ISO 9001
The Compliance and Quality Department at the General Authority of Civil Aviation and Air Transport in Syria has obtained the ISO 9001 certification for the Quality Management System, accredited by an American entity. This makes it the first government agency in Syria to achieve this milestone after liberation. The certification is focused on enhancing efficiency and improving service quality by implementing international standards for quality management that emphasize customer satisfaction, organized procedures, and continuous performance improvement. It also confirms the Authority's commitment to developing work and management systems. This certification differs from safety certificates or operational licenses in the aviation sector, as it primarily concentrates on the quality management system and the organization's core procedures.
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