تونزي تيليغراف
تونزي تيليغراف
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In 2026, an incident in Tunisia highlights a decline in the postal service system, where they failed to send a physical letter abroad due to the absence of a "code" in the information system, despite advanced global technology that enables sending digital files and e-books within seconds. This shortcoming reveals that the Tunisian administration has not kept pace with the digital transformation, as postal employees suffer from a lack of tools or updates in their systems, making the simple task of sending a physical book complex and extremely difficult. This situation reflects a broader issue concerning the urgent need to modernize digital infrastructure and administrative procedures to ensure the provision of modern and efficient services that meet citizens' expectations in the age of artificial intelligence and advanced technology.
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