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تونزي تيليغراف
Tunisie Telegraph: Chinese Cars Uncovered by Dutch Insurance
The article discusses the decision by the Dutch insurance company "Univé" to exclude coverage for certain Chinese car brands due to recurring issues with after-sales services, particularly the long wait times for spare parts and high repair costs. The brands included in this decision are Omoda, Geely, Dongfeng, Foton, M Héro, among others, which are available in the Tunisian market. The company pointed out that the problem is not with the cars being Chinese, but rather with the difficulty in repairing them and sourcing spare parts, which can result in vehicles being held in repair shops for extended periods or considered a total loss. Some brands, like Dongfeng and BYD, receive limited coverage with ongoing improvements in their service quality, while others remain entirely unsupported due to the weak after-sales service network. This raises questions about the capacity of maintenance networks in Tunisia to meet the growing demand for Chinese cars in the future, and how this may influence consumer choices based on repair costs and turnaround times.
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