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الشروق التونسية
Hello greeting tied to 13 pension offices
The National Institute of Standards and Industrial Property announced that 13 offices affiliated with the National Pension and Social Security Fund have received the "Marhaba" (Welcome) sign for quality of reception, as part of efforts to improve the level of services provided to citizens. The implementation of this system aims to reinforce the relationship between the administration and citizens through standards related to reception, guidance, and informing clients, while also improving waiting conditions and streamlining procedures. Officials emphasize the importance of continuing to enhance beneficiary services and developing quality systems within public institutions.
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