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الشارقة 24
HR Ministry handles 16M digital transactions in H1
The article focused on the efforts of the Ministry of Human Resources and Emiratization in the UAE to achieve digital transformation; during the first half of the year, approximately 16 million electronic transactions were completed through an intelligent system supported by artificial intelligence. This achievement reflects the ministry's success in developing an operational model that facilitates the customer journey, reduces transaction processing time, and enhances the efficiency of the services provided in a faster and more proactive manner. This initiative is part of the government's strategy to promote digital leadership and improve governmental performance, relying on advanced data analysis technologies and integration with other entities, with the goal of developing a interconnected, secure, and flexible government services system that contributes to increasing the competitiveness of the UAE labor market.
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