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The study highlights a strategic shift in the concept of corporate communication in the UAE, where organizations are now relying on integrated systems for early detection, risk analysis, and rapid response, with the goal of containing crises before they escalate. The findings indicate that 78% of communication officials consider misinformation a significant challenge, with 73% of organizations exposed to misleading content over the past two years, reflecting the widespread dissemination of fake news. Additionally, artificial intelligence plays a key role in analyzing audience trends and assessing the impact of messages, thereby enhancing organizations' ability to manage crises more effectively.
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