Steps Before Reporting Unrecognized Loan to Egypt Central Bank
The article discusses how to act when a loan is registered in a person's name without their knowledge in Egypt, and the steps to file a complaint with the Central Bank of Egypt. The procedure involves submitting an official complaint to the relevant bank through various channels such as the call center, the bank's website, or branches, while keeping the reference number for follow-up. The bank is obligated to respond within 15 business days, and a further objection can be submitted within another 15 days if the proposed solution is unsatisfactory. If the issue remains unresolved, it is possible to escalate the complaint to the Central Bank by submitting the required documents, such as the reference number, national ID card, and the original power of attorney, to ensure the review of disputes related to loans and banking transactions.
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