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The Dubai Electricity and Water Authority raised the banner of the Hamdan bin Mohammed Program for Government Services 2025 after achieving the highest results in the "Services 360" policy and providing proactive digital services powered by artificial intelligence. The success was the result of simplifying the customer journey and enhancing their quality of life through the use of modern digital technologies. Officials affirmed their continued investment in artificial intelligence to achieve new levels of global excellence, improve the customer experience, and serve the community.
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