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UAE to unveil major service overhaul in November
The Deputy Ruler and Prime Minister of Dubai, Sheikh Mohammed bin Rasha, announced that the UAE government will unveil the most significant change in how it delivers its digital services to the public next November. This move follows its global leading position in customer satisfaction, exceeding 75%, with its digital services regarded as the best compared to the private sector, according to an international survey conducted by the BCG Group. This update reflects the UAE's commitment to making life easier for its citizens, visitors, and residents on its land.
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