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UAE Tops World in Digital Service Satisfaction
An international survey conducted by the BCG Group revealed that the United Arab Emirates ranks globally in customer satisfaction with its digital government services. The Deputy Ruler of Dubai, Vice President of the State, Prime Minister, and Ruler of Dubai, Sheikh Mohammed bin Rashed Al Maktoum, announced that more than 75% of respondents believe that the UAE government's services outperform those provided by the private sector. He praised the efforts of the national teams in delivering the best services. He also confirmed that in November, the UAE will announce the most significant change in the form and manner of delivering services to the public, aimed at enhancing the customer experience and achieving the highest levels of satisfaction.
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