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2026-11-13T18:02:00.000Z

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Retiree Services Improved

Retiree Services Improved

The General Pension and Social Security Authority, in cooperation with the Dukhr Club affiliated with Dubai’s Community Development Authority, held a community meeting attended by around 25 retirees. The meeting provided an opportunity to hear their needs and feedback, and to improve insurance and digital services and make them easier to access. Earlier feedback on the Maashi platform helped identify improvements, including simplifying its interface, raising awareness of available services and enhancing the efficiency of staff at service centres. The meeting was part of a series of community majlises held by the Authority in Dubai and Ras Al Khaimah, attended by more than 250 people to discuss service development, retirement consultations and simpler procedures.

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