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A study conducted by Checkout.com has shown that the UAE leads in the rapid adoption of artificial intelligence in e-commerce operations, with it expected that agent-based commerce will account for more than 10% of purchases next year. Meanwhile, 79% of consumers in the UAE expressed satisfaction with using AI to complete their purchases, and 64% believe that a smart agent can choose clothing options that better suit them. Additionally, a quarter of consumers are willing to share sensitive personal information with these agents. It is also anticipated that financial institutions will bear significant responsibility when errors related to these systems occur.
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