South Korea tourist complaints reach peak
The number of tourist complaints in South Korea has reached a record high this year, with approximately 1,753 complaints reported until July 2026, surpassing the total for 2025, which was 1,744. The complaints varied, including issues with accommodations, taxi services, and rising prices in shopping malls. Seoul recorded the highest number with 665 complaints, followed by Busan with 594 complaints, which saw a significant increase due to hosting BTS concerts. Problems related to reservation cancellations and high cancellation fees are among the main reasons for these complaints. The growing number of visitors and the continued decline in the quality of tourism services are also contributing to this trend.
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