الشرق الأوسط
الشرق الأوسط
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The Assistant Minister of Hajj and Umrah in Saudi Arabia confirmed that the ministry is taking measures to combat fraudulent campaigns and organize the pilgrimage process systematically through an integrated digital system, utilizing modern technologies such as the "Nusuk" card and digital applications to ensure that services are delivered efficiently. Saudi Arabia has also launched pre-planned strategies to ensure the organized arrival and distribution of pilgrims across designated routes, with performance monitoring and real-time data analysis to support immediate decision-making. The goal is to improve the pilgrims' experience and increase their satisfaction levels. Digital and regulatory efforts have achieved notable successes, contributing to enhancing service quality and aligning with the objectives of Saudi Arabia's Vision 2030.
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