المشهد العربي
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Allianz Partners announced a restructuring plan that involves laying off between 1,500 and 1,800 employees across Europe over a period of 12 to 18 months. The goal is to increase reliance on artificial intelligence technologies to automate operations, especially in call centers. The CEO confirmed that these changes are a result of technological advancements, ensuring fair treatment of employees through options such as severance packages and early retirement. The company currently employs over 22,600 people worldwide, and roles related to customer inquiry reception and claims settlement via phone are likely to be affected. This reflects the shifting trend in the financial and transformative sectors toward adopting modern technologies to reshape job structures.
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