Al-Mowasafat Starts Public Service Training
The Yemeni Standards, Metrology, and Quality Control Authority has launched a five-day training program on excellence in customer service, targeting 17 trainees from the Authority’s staff in its main office and branch in Al Hudaydah Governorate. The program aims to develop skills in dealing with the public, including effective communication skills. It is part of the Authority’s 2026 plan to enhance employee performance and improve the quality of services provided to reviewers, including traders and citizens. The Authority’s Director, Abdullah Al-Aatifi, emphasized the importance of applying the training outcomes in practice to ensure improved efficiency and elevated professional standards.
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