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المشهد العربي
Amazon reinstates mandatory arbitration for US customers
Amazon has agreed to reinstate the mandatory arbitration clause for its customers in the United States and has prohibited filing class-action lawsuits against it. The goal is to facilitate and expedite dispute resolution processes and reduce administrative burdens. This decision comes after a previous experience in which the company incurred significant losses due to hundreds of thousands of arbitration claims. The new terms were implemented immediately with user notification. This move is an attempt to avoid the major legal issues that arose from the removal of the arbitration clause five years ago.
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