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Adan Islamic Bank for Microfinance has launched a training program to prepare new employees, focusing on etiquette and professional conduct. The program aims to equip staff to face the banking work environment efficiently and professionally through topics related to appearance, body language, customer interaction, and confidentiality. This training is considered the first phase of a comprehensive program designed to enhance employees' behavioral and professional skills, emphasizing that the quality of customer interactions and the organization's image depend on the performance of new employees at the start of their careers.
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