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The article focused on the certificate issuing system for graduates of the University of Aden, which has been relying on fully automated electronic academic records technology for the past seven years. This system allows for the quick issuance of certificates without manual intervention. Officials explained that the usual time to issue certificates after graduation ranges from December, and they aim to reduce it to four months for the 2025-2026 batch, with exceptions made for individual cases caused by data discrepancies or other reasons. The university also launched an electronic inquiry portal to help students easily check the status of their certificates and to reduce congestion. They pointed out that there are some limited delays due to the nature of certain faculties, such as medicine, shortages of staff, and the existence of old certificates that have remained undelivered for years. The officials called for close follow-up on students’ results and swift receipt of certificates, as well as a solution to the contract staffing issues and support for the university’s budget, which is entirely dependent on its revenue.
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