Australia files lawsuit against Amazon over contractual practices

Australia's consumer watchdog has sued Amazon over allegedly unfair contract terms related to the introduction of advertisements in Prime Video. The Australian Competition and Consumer Commission (ACCC) claims Amazon deceived over a million subscribers between November 2023 and August 2025 by offering a degraded ad-supported service without proper redress, forcing consumers to pay extra for an ad-free version. This legal action follows previous government scrutiny of Amazon's user treatment in multiple countries.

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