2 Days
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النهار أونلاين
Republic Mediator leads coordination meeting
The article focused on a coordination meeting led by the Mediator of the Republic, Mohamed Hattab, to discuss developing the performance assessment mechanisms of the authority and enhancing its capabilities for proactive work. The discussion included improving field observations and transforming them into indicators that help monitor discrepancies and improve services, moving from addressing individual cases to analyzing collective issues. Emphasis was placed on strengthening internal coordination, exchanging data between local delegations, and adopting a new methodology to measure the impact of interventions and classify results more accurately. The goal is to improve the authority's performance and establish a culture of proactivity to strengthen its role in improving the relationship between citizens and the administration, through decision-making based on objective indicators.
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