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The National Pension Fund has launched the "Taqaodi Awal En Wan" project, a unified digital window aimed at improving services for retirees and entitled beneficiaries by providing easily accessible digital services and supporting them in using these services. The project involves establishing a unified digital kiosk at each local agency to assist them in downloading the "Taqaodi" app and streamlining pension procedures, reducing the need for travel and enhancing digital oversight access. This initiative aims to combine the delivery of digital services with personal support to ensure ease of use, while also raising awareness among beneficiaries about the new services. To date, more than 19 electronic services have been developed.
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