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أخبار الخليج
Telecom Authority Releases 2025 Compliance Report
The Telecommunications Regulatory Authority in Bahrain announced the results of the 2025 Compliance Priority Program, which assesses the adherence of licensed telecom companies—Batelco, STC Bahrain, and Zain Bahrain—to consumer protection and transparency standards. The evaluation was based on a mystery shopper study and covered several areas, including consumer protection, roaming services, number portability, and billing transparency. The companies achieved high levels of compliance, with Batelco and STC Bahrain reaching 92%, and Zain Bahrain at 87%. The results also highlighted opportunities for improvement, particularly regarding transparency about service packages and clarifying charges on bills, all aimed at enhancing consumer rights and developing Bahrain’s telecommunications market.
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