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The article discusses the General Secretariat for Complaints' participation in the thirteenth meeting of the Board of Directors of the Ombudsman Associations of the Organization of Islamic Cooperation (OIC) member states. The meeting was held virtually, led by Turkey and attended by members from the member institutions. During the meeting, preparations for the upcoming fifth General Assembly and the 2027 meeting were reviewed, along with discussions on topics of mutual interest and ways to enhance the exchange of expertise among member states. The aim is to develop mechanisms for handling complaints in line with global best practices. This participation is part of ongoing efforts to strengthen cooperation and the exchange of experiences among judicial and service institutions within member countries.
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