24 Hrs
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الاقتصادية
Saudi Arabia to launch Digital Inclusion Agent service
The Saudi Ministry of Human Resources and Social Development plans to launch the "Digital Inclusivity Agent" service, which will provide interactive support for beneficiaries, including the elderly, people with disabilities, and orphans. This service will utilize an AI-powered virtual agent to facilitate access to assistance without the need to visit service centers, aiming to reduce in-person visits, which have declined by 93% over the past two years. The initiative seeks to enhance digital transformation and leverage artificial intelligence. Additionally, the ministry has introduced the "Center of Excellence for Artificial Intelligence" to promote the use of advanced technologies and improve their capabilities, contributing to the support of Saudi Vision 2030.
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