Dubai launches 1,474 services with 6B dirham savings
His Excellency Abdullah Al Basti's article focused on the success of the "360 Services" policy in Dubai, which has contributed to the comprehensive and advanced development of 1,474 government services since its launch three years ago. The policy emphasizes redesigning services from the customer’s perspective, aiming to simplify procedures, reduce time, effort, and costs, resulting in savings estimated at around 6 billion dirhams. He affirmed that these policies have had a tangible and sustainable impact on people's lives by improving the quality of services and achieving customer satisfaction, while continuing to develop them in response to public needs and enhancing the user experience.
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