1 Day
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بوابة أخبار اليوم
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Card complaint rate remains below 1.5%
The Ministry of Supply and Internal Trade clarified that the percentage of complaints submitted regarding suspended cards has not exceeded 1.5% of the total cases since the complaints portal was opened on June 14th. This reflects the accuracy of targeting and the efficiency of the social justice system. The ministry emphasized the responsibility of applicants to provide correct data, with all complaints being examined transparently in accordance with official regulations and based on the use of modern government databases. Additionally, the ministry announced its collaboration with the National Postal Authority to enable the submission of complaints through 500 post offices across the country, facilitating the procedures for updating the required data for those who have been excluded from the support system.
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