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Source:
بوابة أخبار اليوم
July Reports: 229,000 Government Complaints
During July, the Egyptian Governmental Complaint System received approximately 229,000 complaints, requests, and inquiries from citizens. About 84% of these were directed to the relevant authorities for prompt and accurate resolution. The government focused on enhancing the quality of services across various sectors such as health, education, housing, utilities, and administrative work, achieving high completion rates in processing complaints. These efforts also contributed to strengthening responses to issues related to market regulation, healthcare provision, support for the most vulnerable groups, and overall improvement of government policies and services. This reflects the state's commitment to enhancing citizen satisfaction and aligning services with their needs.
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