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بوابة أخبار اليوم
Madbouly leads quick action on citizen complaints
Prime Minister Dr. Mustafa Madbouly focused on strengthening the efforts of Egypt's unified government complaints system during July 2026, by improving communication channels with citizens to ensure rapid and effective responses to complaints and requests. He emphasized the need to diversify direct communication methods and to enhance cooperation among all ministries and government agencies to reduce the causes of complaints and improve the quality of services provided. During the month, the system received 229,000 complaints and inquiries, and immediate procedures were initiated to address them and evaluate their causes.
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