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Food card suspension over theft issues
The management of the Model Center for Supply Services in Port Said explains that suspension of a ration card due to electricity theft is based on data exchanged between government agencies and is not automatic upon filing a report or complaint. Citizens can file an appeal against the suspension at the supply and internal trade directorates in their governorates, where requests are reviewed and the Ministry of Electricity is contacted to verify the data. Reinstating the card requires the installation of a coded meter for electricity consumption billing, and the associated fees must be paid; however, this does not exempt individuals from legal actions related to electricity theft. Citizens have the right to appeal if the data are incorrect, and they should retain the appeal number to follow up on the procedures.
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