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The article focused on the issue of mobile phone lines registered in people's names without their knowledge. This was a result of telecommunications companies' policies that imposed high sales targets, prompting sales agents to register lines under other customers' names to achieve these goals. The head of the Communications Department explained that the National Telecommunications Regulatory Authority provided citizens with the "My Netra" application to verify the lines registered in their names and to file complaints to stop unauthorized lines. Additionally, a new mechanism was adopted for purchasing lines using biometric data to reduce tampering. As a result of investigations, 31 lines stored illegally were seized, and relevant authorities are currently examining the remaining lines and taking legal measures against those involved.
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