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The Ministry of Housing, through the Rapid Response System, showcased its efforts in July 2026 to monitor and address citizens' complaints via digital communication. These efforts included handling issues related to housing projects, drinking water, sewage, violations of building regulations, and urban appearance improvement. The responses involved repairs to water networks, waste removal, and removal of encroachments, along with field follow-up to ensure services returned to normal. The system underscores the importance of enhancing communication with citizens and swiftly coordinating between relevant authorities to improve the quality of services and elevate performance standards.
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