بوابة الشروق
بوابة الشروق
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Member of Parliament Safinaz Talaat requested the Minister of Health and Population to clarify the monitoring system and the performance indicators used by the ministry to measure the quality and responsiveness of hospitals under the General Authority for Medical Specialties. She emphasized the need for a clear and standardized system that assesses response times, patient safety, and complaint handling to ensure service quality is improved. The call came in response to complaints about slow response times in some hospitals, with a recommendation for regular evaluations, linking accountability to performance results, and exposing hospitals that have received accreditation from the General Authority for Accreditation and Health Control, as well as plans for accrediting other hospitals.
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