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Source: بوابة الفجر
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The Egyptian Minister of Tourism and Antiquities, Sherif Fathy, has approved the regulations and guidelines governing the 1448 AH / 2027 AD tourism Hajj season. The aim is to improve the quality of services, organize the relationship between companies and pilgrims, and enhance supervision and governance. The regulations include mechanisms for organizing contracts, the use of digital tools such as the "Rafiq" application to monitor trips, and the establishment of safety and security standards for organizing land and air Hajj trips, with an emphasis on raising service quality and protecting pilgrims' rights. Additionally, various levels of Hajj packages have been defined at organized prices, along with additional procedures to ensure adherence to specifications and standards. The development of a system to evaluate the quality of services provided to pilgrims is also included as part of the government's efforts to improve the Hajj experience and organize it effectively and safely.
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