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The Minister of Housing, Utilities, and Urban Communities emphasized that strengthening direct communication with citizens and improving the quality of services provided in new cities are key priorities for the ministry. Engineer Randa El-Manshawy directed city authority heads to continue holding meetings with residents, with a focus on utility needs, cleanliness, maintenance, lighting, and transportation, to ensure swift response and enhance living standards. She also highlighted the importance of field follow-up and coordination among departments to ensure issues are resolved on the ground. Her visits and meetings in Sheikh Zayed City, Qena New City, and Shorouk City included listening to residents' complaints and taking urgent actions to address them, with a recommendation to document these demands and conduct regular follow-ups to turn them into concrete solutions.
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