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Health Minister Leads Patient Voice Meeting
Minister of Health Ahmed El Sheikh chaired the first meeting of the Higher Steering Committee for the Patient Voice, aiming to enhance patient participation in improving the quality and safety of healthcare in Egypt. The minister confirmed that the success of the committee is measured by the impact of the patient voice on policies and practices within the healthcare system and by achieving tangible changes in the patient experience. Initiatives such as "Patient Safety Ambassadors," the development of mechanisms to measure patient satisfaction, the establishment of patient guidance units, and the activation of complaint monitoring and immediate evaluation systems via QR codes were reviewed. Additionally, the "Patient Voice Year 2026" program was announced, which includes launching an annual award to honor healthcare facilities that best meet patients' needs, with the goal of turning the patient’s voice into an active element in improving healthcare services.
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