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Telecoms: E-wallets shift to payments
The article focused on the development of electronic wallet services in Egypt, where they have become capable of handling a wide range of financial transactions such as purchases, bill payments, and peer-to-peer transfers. Over the past six months, approximately 2.22 billion transactions were conducted, amounting to nearly 3 trillion Egyptian pounds, with a widespread distribution of wallets across various governorates. Notably, 48% of these wallets are concentrated in five major governorates. Although the percentage of male users exceeds that of females, efforts continue to bridge the social and geographical gaps through awareness campaigns and encouraging companies to adopt electronic payments. Emphasis is also placed on the pivotal role of the customer service center in resolving issues.
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