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The article focused on the efforts of the Ministry of Social Solidarity in Egypt to resolve the crisis faced by a citizen with special needs in Alexandria due to the suspension of "Takaful and Karama" support. After he voiced his complaint on social media, the case was quickly reviewed, and all necessary procedures were followed, allowing the citizen to receive the eligible cash support for the current month from an ATM. The report emphasizes the ministry's commitment to responding swiftly to complaints from people with disabilities and vulnerable groups to ensure they receive the assistance and services they are entitled to.
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