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Oncology Institute Addresses Patient’s Payment Complaint
The management of the National Oncology Institute announced that they are following up on complaints from a patient regarding procedures in the outpatient clinics, related to allegations of receiving money in exchange for facilitating services. They confirmed that they have received the complaint and have begun an investigation, requesting details of the facts and the individuals involved to verify the situation and take legal action if any violations are confirmed. They also emphasized that filing a complaint does not affect the patient's right to receive treatment, and that the institute does not tolerate corruption or illegal requests for money. Patients are encouraged to report any violations officially to ensure accountability and to preserve the reputation of the staff.
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