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The electricity company clarifies that the 7% penalty is only applied to outstanding payments that are not settled on time. It does not represent an increase on the consumption tiers or the price per kilowatt. This penalty is calculated when payments are delayed, according to the regulations, with the aim of reducing debt accumulation and encouraging timely payments. The mechanism varies between pre-paid and post-paid meters. Debt and fines can be avoided by adhering to the payment deadlines, especially with the availability of electronic and traditional payment methods.
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