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The article relates to the efforts of the Ministry of Water Resources and Irrigation in addressing citizens' complaints and improving the water supply system. The Minister clarified that the ministry handles complaints effectively, having reviewed and processed 1,209 complaints in September 2026, with a resolution rate of 97.22% between January 2021 and September 2026. Additionally, the relevant authorities in the governorates of Beheira, Qalyubia, and Assiut have been directed to resolve issues related to children crossing the Jabaras drain, lack of irrigation water, and silted irrigation canals. Immediate measures have been implemented to address these problems and enhance water services for citizens.
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