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The Ministry of Education and Technical Education received 9,382 complaints and requests in October, as part of a total of 14,100 complaints, requests and inquiries across the education sector at its various stages. Tarek Helmy, director of the General Administration for Citizens’ Services, said the ministry reviews complaints in coordination with the relevant authorities and directorates and follows up on them until the necessary measures are taken. He stressed that responding quickly and improving services are priorities.
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